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This study aims to examine the relationship between Islamic work ethics (IWE), job embeddedness and knowledge-sharing behaviors. It also tested the mediating effects of job embeddedness and the moderating effects of organizational identification on this relationship.

A total of 396 respondents from Islamic banks in Indonesia participated in this study. Data analyzes for hypothesis testing were conducted using Hayes’ PROCESS macro-based hierarchical regression.

The findings suggest that subscribing to IWEs positively and significantly impacts job embeddedness and knowledge-sharing behaviors. Moreover, job embeddedness was confirmed as a mediator in the relationship between IWEs and knowledge-sharing behavior. Finally, the effects of IWEs on knowledge-sharing behaviors are stronger when employees attain a high level of organizational identification.

By encouraging the adoption of IWEs, organizations can develop job embeddedness and promote knowledge-sharing in the workplace, especially in an Islamic banking context. Therefore, managers should strengthen the mutual understanding among employees regarding IWE principles. They should be consistently applied and disseminated by Islamic banks’ management in the form of a formal code of ethics that applies to all actions within the organization.

This study was conducted to extend the understanding of IWE and its relationship with workplace outcomes in modern organizations. Drawing on the conservation of resources theory, social identity theory and Islamic theology, new insights are provided by explaining the psychological mechanism underlying the relationship between IWEs and knowledge-sharing behaviors while proposing organizational identification as the boundary condition.

This study aims to investigate two primary objectives. First, this study examines the influence of modified service quality dimensions on Islamic bank customer satisfaction using a compliance, reliability, empathy, assurance, tangible, operational efficiency, responsiveness (CREATOR) model. Second, the study explores the relationship between customer satisfaction, trust, loyalty and word of mouth (WOM) in Islamic banking of Pakistan.

The proposed model was analyzed using PLS-SEM-based approach. A total of 312 usable responses were used for data analysis.

The results indicate that all CREATOR dimensions have a significant positive impact on Islamic banks’ customer satisfaction. Similarly, this study also found a significant positive relationship between customer satisfaction, trust, loyalty and WOM. Overall, this study modified a well-established service quality framework by successfully implementing the CREATOR model in Islamic banking.

This study will provide helpful policy guidelines for Islamic bank managers improve their service quality and strengthen their relationships with existing and new customers. The authors are also sure that their proposed model will add value to the ongoing service quality literature by indicating the role of operational effectiveness in increasing customer satisfaction and promoting positive WOM.

This paper aims to propose a framework for information and communication technology (ICT)-based collaborative zakat management to improve zakat management in Indonesia, especially in collection, distribution and empowerment.

This paper used a constructive method that used the 3 C (communication, coordination and cooperation) model to develop a framework. This included initial assessment of the current usage of ICT in zakat management and the expectation of collaborative zakat management through in-depth interviews and questionnaires. A focus group discussion was conducted to validate the model.

ICT is currently used for the administration of zakat management, providing zakat online services and reporting zakat to the public; ICT is not used for collaboration. The proposed collaboration using the 3 C model consists of communication, coordination and cooperation. The focus group discussion validates the proposed ICT-based collaboration framework as an effective strategy for increasing zakat management.

The results highlight strengthening institutional capacity and decreasing overlaps in zakat collection, distribution and empowerment. Zakat institutions need to restructure and reconstruct business processes based on ICT collaboration, and government must provide regulations and ICT infrastructure.

The results increase equity and capacity in zakat distribution and empowerment, therefore it can improve poverty alleviation.

The potential and usage of ICT for collaboration among zakat management organisations have not been thoroughly explored. This paper proposes a conceptual framework for collaboration among zakat institutions using ICT to enhance the efficiency and effectiveness of zakat management.

The purpose of this paper is to investigate how the CARTER model impact on attitudinal loyalty in Islamic banks.

The paper presents primary data collected by self-administered questionnaires involving a sample of 655 respondents from all local Islamic banks in Jordan. SPSS was used to analyse the data and AMOS was used to analyse confirmatory factor analysis.

In terms of the dimensions of CARTER model, the results show that empathy, assurance and compliance are the most influential factors leading to attitudinal loyalty. Insignificant relationship between tangibles and attitudinal loyalty was found. The findings also show that customer satisfaction plays as a mediating variable between dimensions of service quality and attitudinal loyalty.

Islamic banks should focus on continuous improvement of service quality because of the direct effect on attitudinal loyalty. Managers should pay special attention to the quality provided by their employees and develop their skill set through training and education programmes using Islamic knowledge. They should make sure that all activities are carried out in the right manner the first time and every time to enhance customer loyalty at all times. They also are recommended to comply with the Shariah board alliances and collaboration and other decisions of the Islamic Fiqh Academy.

As the first study of its kind in Jordan, the paper’s contribution stems from filling the research gap in examining the effects of the various service quality dimensions on the impact of attitudinal loyalty in Islamic banks using the CARTER model.

This paper aims to address the urban mobility and traffic congestion problem under environmental dynamics to improve mobility and reduce traffic congestion using system dynamics (SD) simulation and scenarios.

SD simulation was used to analyze urban mobility and traffic congestion. Data were collected from the Transportation Department of Surabaya City. Several scenarios to improve urban mobility and reduce traffic congestion were developed by modifying the structures and parameters of the model.

Several factors influence urban mobility, including modal split, trip frequency, delay performance and the ratio of public transport supply and demand. Urban mobility, daily traffic and road capacity are some factors that affect traffic congestion. Scenarios can be designed based on the assumptions of the proposed strategy.

The study was conducted at Surabaya City, East Java, Indonesia, which is the fourth most-congested city in the world.

By implementing several strategies (mass rapid transit and bus rapid transit development and public transport delay reduction), mobility performance is projected to be improved by 70.34-92.96%. With this increased mobility, traffic congestion is projected to decline by 52.5-65.8%.

The novel contributions of this research are: formulating relationships between several variables; modeling dynamic behavior of urban mobility and traffic congestion; and building scenario models to improve mobility and reduce traffic congestion in Surabaya. With the increase in urban mobility and the decrease in average daily traffic, traffic congestion could be reduced by a minimum of 57.6% and a maximum of 69%.

Diversity and inclusion is a key focus of the profession. This paper investigates the ecological inherited niche of Indonesia and which employers accounting students choose and whether this will result in a diverse and inclusive profession. The authors conceptualise diversity as the demand-from the profession encompassing professional accounting firms, and inclusion as the supply of individuals wishing to enter the profession.

The 1377 responses to a questionnaire survey of students deciding on their career paths were analysed using a multinomial logistic regression and path model.

The findings show that a lack of diversity in the profession is caused by the ecological background, constructing a local niche, that prevents diversity. This is manifest in ethnicity, gender and education, whereby the local niche consists of Chinese males recruited from B-rated private universities. To bring diversity and inclusivity into the workplace, the profession needs to entice people from multi-faceted groups and match ecological niche underpinnings to expectations of the professional landscape. Non-Chinese females are needed to become role models and trail blazers to establish a diverse profession. The public interest will then be better served.

This study uses niche construction as the theoretical framing and demonstrates that the profession needs to take action to become truly diverse and inclusive.

This study aims to explore some benefits and challenges of establishing an international accreditation for teacher education institutions (TEIs) by AsTEN Quality Assurance Agency. This specific accreditation agency is expected to improve the quality of teaching, learning and research at TEIs in ASEAN region.

The qualitative study generates data from questionnaires and online semi-structured interviews among ASEAN academics. They work as teacher educators in Indonesia, Singapore, Thailand and Malaysia.

As findings show, participating academics from Indonesia, Singapore, Malaysia, the Philippines, Thailand and Brunei Darussalam believe that it is necessary to have a specific international accreditation agency that can properly accommodate particular standards of teacher education. This accommodation is expected to increase the governance of quality teaching, learning and researching to prepare more competent and professional future teachers. Participating academics also acknowledge some potential challenges this specific accreditation agency may have, including local acceptance by national governments in ASEAN region and global acknowledgement from international accrediting agencies, mostly based in Global North countries.

The study only involves academics in five ASEAN countries of Indonesia, Malaysia, Singapore, Thailand and the Philippines so that it may have less international acceptance.

The study also identifies aspects and mechanisms of blended online-onsite international accreditation application for TEIs, which grows its significance because of technological advancement, efficiency and prolonged COVID-19 pandemic.

The study provides a digital accreditation system for TEIs, particularly in ASEAN region. This originality is important in this era of Internet of Things.

The production of glycerol derivatives by the esterification process is subject to many constraints related to the yield of the production target and the lack of process efficiency. An accurate monitoring and controlling of the process can improve production yield and efficiency. The purpose of this paper is to propose a real-time optimization (RTO) using gradient adaptive selection and classification from infrared sensor measurement to cover various disturbances and uncertainties in the reactor.

The integration of the esterification process optimization using self-optimization (SO) was developed with classification process was combined with necessary condition optimum (NCO) as gradient adaptive selection, supported with laboratory scaled medium wavelength infrared (mid-IR) sensors, and measured the proposed optimization system indicator in the batch process. Business Process Modeling and Notation (BPMN 2.0) was built to describe the tasks of SO workflow in collaboration with NCO as an abstraction for the conceptual phase. Next, Stateflow modeling was deployed to simulate the three states of gradient-based adaptive control combined with support vector machine (SVM) classification and Arduino microcontroller for implementation.

This new method shows that the real-time optimization responsiveness of control increased product yield up to 13 percent, lower error measurement with percentage error 1.11 percent, reduced the process duration up to 22 minutes, with an effective range of stirrer rotation set between 300 and 400 rpm and final temperature between 200 and 210°C which was more efficient, as it consumed less energy.

In this research the authors just have an experiment for the esterification process using glycerol, but as a development concept of RTO, it would be possible to apply for another chemical reaction or system.

This research introduces new development of an RTO approach to optimal control and as such marks the starting point for more research of its properties. As the methodology is generic, it can be applied to different optimization problems for a batch system in chemical industries.

The paper presented is original as it presents the first application of adaptive selection based on the gradient value of mid-IR sensor data, applied to the real-time determining control state by classification with the SVM algorithm for esterification process control to increase the efficiency.

The practice of restraint and confinement of patients with mental disorders is common in Indonesia. This practice is known as pasung and is usually carried out by the family or the villagers in community settings. The previous separated studies have investigated the reasons for, methods, duration and consequences of applying pasung to the patients. A scoping review is needed to study the existing practice of restraint and confinement in Indonesian communities. This study aims to review the published studies on the practice of restraint and confinement of people with mental illness (PWMI) in Indonesia.

A scoping review method was used to identify studies on the practices of restraint and confinement of PWMI. A search of Science Direct, PubMed database and Google Scholar for articles was conducted.

There is an increasing interest in studying the pasung-related aspects among Indonesian mental health practitioners. The studies included the patients, family, caregivers and community as the research subjects. Various elements of pasung; the actors, duration, reason, the consequences and the challenges in releasing pasung have been reported. Stakeholders should consider many factors related to pasung to achieve the free pasung program in Indonesia.

Pasung is a practice that exists in a significant number in Indonesia. Although researchers have sounded the importance of the pasung as a problem in the community, much has to be done to alleviate the inhuman treatment of PWMI.

This paper adds to the literature on the research concerning the practice of restraint and confinement of PWMI. The findings could be uses as the basis of the improvement of policy on mental health services, not only in Indonesia but also in other countries where the practice of restraint and confinements of PWMI in the community settings is existing.

This paper aims to address the corn productivity and production problem under the environmental dynamics to improve the productivity and production through the use of models and scenarios.

System dynamics simulation model is implemented to develop harvested area, productivity and production models. To improve productivity and production, several scenarios have been developed by modifying the model’s structures and parameters.

Some factors affecting productivity include soil nutrition, planting patterns, corn quality, irrigation, technology, climate, disease and pest attacks. Corn production after land expansion and intensification depends on the harvested area, productivity and rendement.

The data and information used in this study were obtained from East Java Agricultural Department.

Corn productivity after land intensification would achieve 73.68 quintals/ha as the impact of structural and non-structural approaches implementation. Corn production after land intensification and expansion would achieve 10.2 M tons in 2030. Fulfillment ratio is above 100 per cent; however, the trend continues declining due to demand growth of 5 per cent and production growth of only 2.8 per cent.

The model development provides useful directions for modelers and holistic perspective to accommodate all problem elements. The case selected in this study (East Java) can be extended to other areas. Furthermore, the practical implications can facilitate decision makers in agricultural systems to improve the land productivity and corn production.